STEPHEN L. KENT
Hood River, Oregon
1987 - Present
Responsibilities
As a professional business consultant and trainer, provide professional advice and hands-on services to boards of directors, senior managers, supervisors, Chief Executive Officers, Sheriffs, Police Chiefs, City Councils, County Commissioners and other decision makers to improve financial procedures and systems; attract operating capital; improve strategic planning skills; leadership development and supervisory techniques; employee recruiting; selection and counseling policies; structuring of management authorities and delegation techniques; conflict management; event planning and implementation; and sales training.
In addition to our work with law enforcement agencies throughout the United States, we work with not-for-profit organizations; start up companies; companies seeking growth strategies; and companies and agencies in crisis.
Advanced Navigation & Positioning Corporation, Hood River, Oregon
October 1995 - December 1996
Responsibilities
Day-to-day P&L responsibility for this five year old corporation poised to manufacture a patented, computer-based precision landing system for world-wide airports. All vice-presidents and department managers in the areas of research & development, hardware engineering, software engineering, systems analysis, manufacturing, field engineering, finance, human resources and marketing reported to the chief operating officer.
Achievements
During my tenure, we completed a market-based strategic business plan and financial pro forma; systematically restructured management; achieved a $6.45 million Congressional appropriation for R&D; implemented a true team approach to establishing and implementing corporate objectives; developed a worldwide distributor network; structured the effective flow of procedures among and between R&D, manufacturing & assembly, field engineering and marketing to ensure proper delivery of products to customers; improved financial controls and established a formal planning and budgeting system; improved employee satisfaction; successfully achieved FAA Certification of the technology; created subsidiary divisions of the corporation - including Contract Manufacturing Services (CMS), Airport Resource Management Services (ARMS) - to diversify revenue sources for the corporation. In addition, we established a new product development procedure; completed an employee handbook; wrote policies and procedures to improve productivity; and successfully closed the first four sales of the corporation's product in Watertown, Wisconsin; Madras, Oregon; Batesville, Indiana and The Dalles, Oregon.
Vice President: Planning & Marketing
Emanuel Hospital & Health Center, Portland, Oregon
December 1984 - November 1987
Responsibilities
In the largest private hospital in Oregon with revenues in excess of $200 million, I was responsible for the functions of strategic and operations planning, market research & analysis, business and program development, marketing communications/advertising, publicity, and event planning; customer relations, management development, physician practice development, community health education and continuing medical education for physicians.
Achievements
I was recruited to create the division. During my tenure market share increased an average of 2.5% per quarter and the corporation began to show a profit for the first time in many years; we put a formal management system into place; completed a strategic plan; reduced average net days in accounts receivable; achieved designation by the legislature as a state-wide trauma center; restructured the corporation along service lines which resulted in more focused patient care; implemented an aggressive image-building program; we initiated $30 million in construction and put a system into place for developing and evaluating new and existing programs. I initiated the first physician practice development office in the corporation which resulted in improved services to physician clinics associated with the hospital through assisting them in practice development, financial management and business planning and management techniques.
Mount Hood Medical Center, Gresham, Oregon
April 1980 - December 1984
Responsibilities
As a member of the executive team, I was responsible for all marketing functions. I served as Chief Executive Officer of the Mount Hood Medical Center Foundation
Achievements
During my tenure we initiated, completed and moved into a $14 million replacement facility; implemented a formal corporate planning process; initiated the Foundation and raised nearly $1 million in gifts; improved the image of the corporation which resulted in increased market share; successfully recruited and trained 150 volunteers. I initiated, wrote and implemented the first customer relations training program in the corporate system.
Westwind Productions, Salem
1975 - 1980
- Idaho Sheriff's Association
- Washington Association of Sheriffs and Police Chiefs
- Oregon State Sheriff's Association
- Police Futurists International
- Frequent speaker at civic and professional organizations throughout the Pacific Northwest
- Gorge Trust, Board of Directors, 1997
- Member: Hood River County Economic Development Committee, 1996-99
- Wrote a regular monthly article in the Vancouver (Washington) Business Journal on professional management and team building techniques.
- Board of Directors, InAct, Inc. (Alcohol & Chemical Dependency Treatment) 1993-1994
- Appointed by the Mayor and City Council as a member of the Charter Review Committee, City of Troutdale, Oregon, 1994
- North-Northeast Portland Business Boosters Board of Directors; Chairman of the Planning & Operations Committee, 1984 - 1987
- Multnomah Cable Access Corporation, President: Board of Directors, 1983 - 1984
- Polk County Education Service District (ESD), Elected in 1977; served as Chairman of the Board, 1979 - 1980
- City of Monmouth, Oregon Planning Commission/Planning Commissioner; Chairman: Land Conservation & Development Commission Compliance Committee, 1976 - 1979
Oregon College of Education, (Western Oregon State College), Monmouth, Oregon, Bachelor of Science, Interdisciplinary Studies (Sociology/Psychology), 1978
I entered the U.S. Army as a private in 1967; accomplished a tour of duty in South Vietnam. I received a direct commission as a first lieutenant and served as the commanding officer of three different training units. Upon promotion to captain, I served as training officer in the Operations & Training (G-3) section of a division and, subsequently, as Operations Officer for a training battalion charged with training U.S. Army Drill Instructors.
Married.
My wife's name is Susan.
My hobbies include flyfishing, downhill skiing, writing.
My first novel, Covered With Montana, is available here:
> Buy Covered With Montana at Amazon.com!
> More about Steve's publications and excerpts from Covered With Montana
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