THE LINE EMPLOYEES' ACADEMY

Based on the concepts and practices in our popular Sergeants’ and Executives’ Academies, we are pleased to offer The Line Employees’ Academy. This three-day workshop (24 elective hours credit) is designed for new and existing employees alike. It is intended to assist line employees to focus on positive, effective team behaviors; personal productivity and accountability; effective communication; and understanding how their attitudes and choices can contribute to or detract from achievement of the organization’s mission.

COURSE TOPICS

• How to Be A Truly Effective, Results-Oriented Team Member
• Triangulation
• Conflict in the Workplace—Staying Out Of Taking Sides
• The Myth of “Personality Conflict”
• The Four Stages of Organizational Development
• Needs-Results-Work
• Attitudes and Behavior Choices Produce Results
• What “Administration” and “Management” Are and Are Not
• How To Deal With “Generationalism”
• Hitting The Ground Running — Why You Should “Paint The Lobby”
• How To Avoid The Whining Trap
• What It Takes To Get Ahead In Organizations
• Effective Communication
• The Importance of Making Proposals For Change
• Staying Out Of Office Politics
• Entitlement Mentality In The Workplace
• This Place Ain’t Your Parent
• How To Earn Your Place Through Producing Meaningful Results
• The Importance of Self-Initiated Professional Development
• Why It’s Important To Have Options
• What To Expect From Your Agency and What Not To Expect
• Employees Aren’t Customers—Employees Are Suppliers (And, There Is Honor In Being A Quality Supplier!)
• The Importance of Planning
• The Purpose of Policies and Procedures
• The Purpose of Your Job Description
• Self-Initiated Action & Self-Initiated Performance Reporting
• The Purpose of Your Job Performance Review
• The Team Rules©
• How To Know When It’s Time To Seek Other Opportunities