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“"Five members of our department's supervisory staff and I recently attended The Sergeant's Academy. Stephen Kent is very aware of the strategic issues facing law enforcement and I found it refreshing for these issues to be addressed in an arena viewing law enforcement as a real business. Private business has long since known marketing to be the key to profits, but this is the first and only class I have ever attended where marketing is shown to be an effective tool for promoting law enforcement to its customers. The training is geared to address the unique law enforcement issues by teaching sound business principles. This is achieved through goal (results) oriented thinking. The number one prevailing objectives is always officer safety. How often have you attended training simply to return to your respective places of employment, put your notebook on the shelf and returned to the status quo. Stephen Kent teaches principles that encompass Management, Operations, Finance, Human Resources, and Community Relations. He also provides methods, approaches, techniques and practical and useful forms that our department has easily and immediately employed in our operations. The quality of training offered by The Results Group, Ltd. is outstanding! And Stephen Kent's unique style, great sense of humor, quips and quotes make the learning experience entertaining and fun. I would highly recommend Stephen Kent and The Results Group, Ltd.'s training to employees at any level of your organization!"” - Lieutenant Cathy Daniel, Benton County Sheriff's Office, Benton County, Washington
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