"Promotions to administration are often intimidating because of the learning curve associated with budgeting, planning and having to utilize marketing techniques to get what you need from city councils or commissioners. Steve has minimized those issues by creating a program that begins preparing officers at the line and supervisory level in The Sergeants' Academy and further lays down a solid, comprehensive foundation at The Executive Academy. Steve is an entertaining and informative instructor who utilizes a 'hands-on' approach in the classroom. I continue to look for opportunities to work more closely with The Results Group and would strongly recommend them to anyone looking to improve their operations and their agency."

-Chief Layne A. Erdman
West Richland Police Department

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